Refugio Mendoza

Residencia Refugio Mendoza is a geriatric residence in Leandro Valle, Mérida, providing permanent, partial, day and hourly care for older adults with different levels of independence and support needs. The residence was established as an option both for older adults living with chronic-degenerative conditions and for those who do not require specialized medical care but want to live or spend time in a warm, supported residential environment.

The residence is administered by María Inés Góngora Carrillo, Sole Administrator. Its approach combines accommodation, meals, continuous supervision, medication assistance and personal care with a smaller, homelike environment. Refugio Mendoza’s mission centers on providing quality senior care with warmth and dignity, while its wider vision focuses on respect, responsibility and improving how older adults are valued and cared for.

Types of Stay at Residencia Refugio Mendoza

• Permanent Residence: Full-time accommodation is available for older adults who need an ongoing home with meals, supervision and assistance.
• Day & Partial Stay: Older adults can attend for part of the day rather than living at the residence permanently.
• Hourly Care: Care can be arranged for shorter periods starting from a minimum of two hours.
• Post-Operative Care: Temporary care is available following surgery, fractures, injuries or hospitalization.
• Independent & Assisted Residents: Refugio Mendoza serves both relatively independent older adults and people who require more extensive daily assistance.
• Chronic Conditions: Care is available for residents living with chronic-degenerative conditions, cardiovascular conditions, Parkinson’s disease, dementia and Alzheimer’s disease.

Care & Health Services

• 24/7 Assistance & Supervision: Staff provide continuous supervision and support throughout the day and night.
• Medication Management: Prescribed medications can be administered and monitored as part of residents’ daily care.
• Health Monitoring: Staff monitor residents’ condition and provide families with updates about relevant health changes.
• Family Health Reports: Families receive information regarding the resident’s health status and care.
• Memory & Cognitive Care: Refugio Mendoza provides care for residents with dementia and Alzheimer’s disease.
• Parkinson’s & Cardiovascular Care: Residents with Parkinson’s disease and cardiovascular conditions are also accepted according to their individual care requirements.
• Medical Support: Medical consultations can be coordinated through a network of specialist physicians.
• Physical Rehabilitation: Rehabilitation services can be arranged for residents who require support with mobility, strength or recovery.
• Emergency Response: If hospital treatment is required, ambulance assistance can be arranged and the responsible family member is informed.
• Psychiatric Conditions: Refugio Mendoza currently does not provide specialized services for residents with psychiatric conditions.

Staff Training

Refugio Mendoza emphasizes continued training for its care staff, particularly in older-adult and cognitive care.

Training includes:

• Primary Caregiver Training for Alzheimer’s Disease
• International Training in the Diagnosis and Treatment of Alzheimer’s Disease
• National Training in Depression Management
• Primary Care Training for Older Adults

These programs complement the residence’s experience caring for older adults with cognitive decline, chronic conditions and different levels of dependency.

Accommodation & Room Options

• Seven Private Bedrooms: The residence has seven individual bedrooms with their own bathrooms.
• Three Shared Bedrooms: There are three shared rooms, accommodating approximately three to four residents each.
• En-Suite Bathrooms: Both individual and shared bedrooms are equipped with bathroom facilities.
• Full-Size Beds: Resident accommodation includes full-size beds.
• Single-Level Residence: The entire facility is designed on one floor, reducing the need for residents to navigate stairs between everyday living areas.
• Personal Furniture: Residents may bring their own furniture provided it can be accommodated safely within the room.

Accessibility & Safety

• Handrails: Handrails are installed throughout the residence to provide additional support when residents move around the property.
• Adapted Showers: Bathrooms include handheld shower heads designed to make assisted bathing easier.
• Bedside Call Buttons: Resident bedrooms include call systems so assistance can be requested when required.
• Wheelchair Access: Doorways are designed with sufficient width to accommodate wheelchair movement.
• Emergency Exits: The residence includes designated emergency exits.
• Security Cameras: Closed-circuit television forms part of the residence’s security system.
• Electric Security Fence: The property is also protected by an electrified perimeter fence.
• Continuous Supervision: Safety measures are supported by ongoing resident supervision.

Facilities & Common Areas

• Garden: Residents have access to landscaped outdoor space within the property.
• Sunny Outdoor Area: A designated sunlit area provides additional space for residents to spend time outdoors.
• Multipurpose Terrace: The terrace can be used for activities, gatherings and shared time between residents and families.
• TV Area: A television lounge provides space for entertainment and relaxation.
• Living Areas: Shared lounges give residents space to socialize, rest or participate in occupational activities.
• Dining Room: A communal dining area is available for resident meals.
• Kitchen: The property includes an on-site kitchen serving the residential dining program.

Dining & Daily Services

• Accommodation & Meals: Lodging and food form part of Refugio Mendoza’s core residential services.
• Room Cleaning: Routine housekeeping and resident-room cleaning are included.
• Linen Changes: Bed linen is changed regularly as part of residential care.
• Personal Care: Assistance can be provided to both independent and dependent residents according to their functional needs.

Optional Services

Additional services are available according to residents’ individual requirements:

• Medical Service
• Laundry Service
• Physical Rehabilitation
• Transportation
• Hairdressing & Styling
• Podiatry
• Nutritionist Services

Activities & Family Life

• Occupational Activities: Residents can participate in activities within the shared living areas and communal spaces.
• Social Interaction: Common areas are designed to encourage residents to spend time together rather than remain isolated in their bedrooms.
• Family Gatherings: Residents can spend time with fellow residents and close family members within the residence.
• Independent Outings: Self-sufficient residents may leave the residence when authorized by their responsible family member.
• Recreational Environment: The garden, terrace, television area and communal spaces provide different settings for leisure and daily activity.

Location

Residencia Refugio Mendoza is located in Leandro Valle, a residential neighborhood on the east side of Mérida, about seven kilometers from the historic center and well away from the tourist areas. The entire residence sits on a single ground floor, so residents move between their bedrooms, the dining room, the living areas, the terrace and the garden without stairs or an elevator at any point in the day. Mérida’s main private hospital cluster is a short drive north in Altabrisa, less than fifteen minutes away.

Pricing

• Permanent residence: from approximately $30,000 MXN per month, covering accommodation, meals, daily housekeeping, laundry, medication administration, vital sign monitoring and 24-hour supervision.
• Temporary stay: from $550 to $1,500 MXN per day, depending on how many hours of care the family books, from an eight-hour block up to a full twenty-four. This is the option most families use after surgery, a fracture or a hospital discharge.
• Day program: from $750 to $950 MXN per day, depending on whether the older adult stays eight, ten or twelve hours. They spend the day at the residence and go home at night.
• Minimum commitment: both the temporary stay and the day program require a minimum of three days.