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Privacy Policy

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Vivian Agency OÜ Effective date: 6/1/2026 | Last updated: 6/1/2026

1. Who We Are

RetireMexico.com (“RetireMexico,” “we,” “us,” or “our”) is a website operated by Vivian Agency OÜ (“Vivian Agency”), a company registered in Estonia. RetireMexico.com provides information about retirement and care facilities in Mexico and connects visitors with those facilities.

As a company established in Estonia and operating within the European Union under Estonian law, we are subject to the General Data Protection Regulation (GDPR) (EU) 2016/679. We act as data controller for the personal data collected through RetireMexico.com.

We are committed to protecting your personal information and being transparent about how we collect and use it.

2. Information We Collect

2.1 Data you provide directly

When you contact us through a contact form or by email, we collect your name, email address, and the content of your message.

If you are a facility representative submitting or updating a listing, we collect your name, your facility’s name, your contact information, and the details you provide about your facility.

2.2 Data collected automatically

When you visit RetireMexico.com, we and our third-party analytics providers automatically collect certain technical data, including:

  • IP address and approximate location (country/city level)
  • Browser type and version
  • Device type and operating system
  • Pages visited, time on page, and navigation behavior
  • Referral source (how you arrived at our site)

This data is collected via cookies and similar technologies and is used in aggregate to understand how visitors use the site. We use cookies to operate Google Analytics and to remember your preferences. For users in the European Union, we obtain your consent before placing non-essential cookies, and you can manage your preferences at any time through our cookie settings.

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined by GDPR Article 6:

  • Legitimate interests – to operate and improve RetireMexico.com, respond to inquiries, maintain accurate facility listings, prevent fraud, and ensure the security of our systems. We have assessed that these interests are not overridden by your rights and freedoms.
  • Consent – for non-essential cookies and analytics tracking. You may withdraw consent at any time via our cookie settings.
  • Legal obligation – where we are required to process data to comply with Estonian or EU law.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Maintain and update facility listings
  • Improve the content and functionality of RetireMexico.com
  • Understand how our audience uses the site
  • Prevent spam, fraud, and misuse of our website
  • Fulfill our legal obligations under Estonian law

We do not sell your personal information to third parties, and we do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors interact with our site. The information generated by the cookie about your use of the site is transmitted to and stored by Google. You can opt out of Google Analytics at any time by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with third-party service providers who process data on our behalf as data processors, including our website analytics provider (Google Analytics).

All processors are contractually bound to process data only on our instructions and in accordance with GDPR. Where processors are based outside the European Economic Area (EEA), appropriate transfer mechanisms are in place. We may also disclose data where required by law, court order, or regulatory authority.

7. International Data Transfers

Some of the third-party service providers we use are based in the United States or other countries outside the EEA. In such cases, we ensure appropriate safeguards are in place, such as the EU-U.S. Data Privacy Framework, Standard Contractual Clauses (SCCs), or other GDPR-compliant transfer mechanisms.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

  • Contact form submissions and facility correspondence – retained for as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law.
  • Website analytics data – retained in accordance with the retention periods set by Google Analytics (typically 14 months).

When data is no longer required, it is securely deleted or anonymized. We may retain personal data for a longer period where necessary to comply with legal obligations or to establish, exercise, or defend legal claims.

9. Your Rights Under GDPR

Depending on where you are located, you may have the following rights regarding your personal data:

  • Right of access – you can request a copy of the personal data we hold about you.
  • Right to rectification – you can ask us to correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – you can request deletion of your data in certain circumstances.
  • Right to restriction of processing – you can ask us to limit how we use your data.
  • Right to data portability – you can request your data in a structured, machine-readable format.
  • Right to object – you can object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at legal@retiremexico.com. We will respond within 30 days. If you are located in the European Union and are unsatisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate or with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include secure encrypted communications (HTTPS), access controls, and the use of reputable third-party processors with their own security programs. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

11. Children’s Privacy

RetireMexico.com is intended for adults and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

12. Third-Party Links

RetireMexico.com contains links to third-party websites, including facility websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before sharing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the updated policy.

14. Contact

For questions about this Privacy Policy, or to exercise your data rights, please contact:

Vivian Agency OÜ Registered in Estonia

Email: hola@retiremexico.com

Website: retiremexico.com